Rescop

Office Address

Roosakkerstraat 13 5111 CL
Baarle-Nassau The Netherlands

Phone Number

+31 (0)85 201 72 77

Email Address

info@rescop.com

complaints@rescop.com

Rescop Privacy Policy

Privacy Policy

When you visit www.rescop.com, it may store or retrieve information on your browser, mostly in the form of cookies. These cookies serve various purposes, such as improving user experience, tailoring advertising, and enabling certain functionalities. While this information does not usually directly identify you, it can enhance your web experience by providing personalized content. This Privacy Policy discloses the privacy practices for:

Data Controller

Under the GDPR, Rescop is accountable for the personal data that it processes.
Rescop
Roosakkerstraat 07
5111 CL Baarle-Nassau, The Netherlands
info@rescop.com

What we collect

Personal Data includes any information about a natural person that makes you identifiable, such as:
Names and contact information (emails and telephone numbers)

National Insurance Numbers

Employment history

Employee numbers

Credit History

Personal tax information

Payroll and accounting data


Sensitive Personal Data includes:
Medical conditions

Religious or philosophical beliefs

Political opinions

Racial or ethnic origin

Criminal convictions

Biometric data (e.g., photo in an electronic passport)


How we use your data

We process personal data for the following purposes:
Service Delivery: Managing and delivering services requested by you.

Customer Support: Responding to inquiries and providing support.

Marketing: Sending promotional materials and newsletters, with your consent.

Website Improvement: Analyzing usage to enhance functionality and user experience.

Compliance: Fulfilling legal obligations.


Legal Basis for Processing

Our processing of your personal data is based on:
Consent: As provided by you through our website forms.

Contract: Necessary for the performance of a contract.

Legal Obligation: Compliance with legal requirements.

Our legitimate interests include:
-Improving our services and offerings
-Preventing fraud and misuse of our services


Your rights under the GDPR

You have the right to:
Access: Obtain a copy of your personal data.

Rectification: Correct inaccurate data.

Erasure: Request deletion of your data.

Restriction: Limit processing of your data.

Object: Object to data processing based on legitimate interests or direct marketing.

Data Portability: Receive your data in a structured format.


Retention and Destruction

We retain your data as follows:
Marketing: For 10 years, reviewed every 3 years.

Contracted Services: For 7 years to comply with regulatory requirements.

Data Review and Deletion: We regularly review data to ensure compliance with GDPR requirements.



Security Measures

We implement stringent security measures, including 256-bit TLS 1.2 encryption, to protect your personal data. While we strive to protect your personal information, data transmission over the Internet cannot be guaranteed as completely secure. Once we receive your data, we take all necessary measures to secure it on our systems. Please keep any passwords confidential and do not share them.


Data Transfers

Your data may be transferred outside the EU. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.


Subject Access Request (SAR)

You have the right to obtain a copy of the personal data we hold about you. If you wish to receive a copy of your personal data, please send your request via email or post to:
Privacy Officer
Rescop
Roosakkerstraat 07
5111 CL Baarle-Nassau, The Netherlands
security@rescop.com

We will respond to your request within one month of receipt. You may also request corrections or removal of any inaccurate information by contacting us at the above address.


Your right to be forgotten

If you wish for us to delete all information that we hold about you, please contact us via email at security@rescop.com or by writing to:
Privacy Officer
Rescop
Roosakkerstraat 07
5111 CL Baarle-Nassau, The Netherlands
security@rescop.com


Contact Information

For any questions or to exercise your rights, please contact:
Privacy Officer
Rescop
Roosakkerstraat 07
5111 CL Baarle-Nassau, The Netherlands
security@rescop.com


Complaints

If you believe that your personal data has been processed in a way that does not comply with the GDPR, you have the right to lodge a complaint with the appropriate supervisory authority. In the Netherlands, this authority is the Autoriteit Persoonsgegevens. You can contact them directly to file your complaint:
Autoriteit Persoonsgegevens
Address: Bezuidenhoutseweg 30, 2594 AV The Hague, Netherlands
Phone: +31 70 888 8500
Website: https://autoriteitpersoonsgegevens.nl

The supervisory authority will keep you informed about the progress and the outcome of your complaint.